Note: The other languages of the website are Google-translated. Back to English
Support is Online
We're back! We are here to assist you. Please be patient, we will respond to your tickets shortly.
Official support hours
Monday To Friday
From 09:00 To 17:30
  Tuesday, 26 April 2022
  2 Replies
  1.6K Visits
0
Votes
Undo
Hi,
I get the error "Failure to register software. The free upgrade period of your license has expired..." when entering my key for Kutools for Excel.

My order nº for MyCommerce was 6*******3 (06/24/2019)



Thanks
5 months ago
·
#2658
Accepted Answer
0
Votes
Undo
Hi there,

Did you try to use the liscense to register the latest versions of Kutools? Since you cannot update the Kutools version after 2 years, please go to this post to download and install the versions you could use: https://www.extendoffice.com/forum/5-kutools-for-excel/816-previous-versions-of-kutools-for-excel.html

To upgrade to new versions, please purchase a new liscence.

If you have any problems, please contact me. :)

Amanda
5 months ago
·
#2658
Accepted Answer
0
Votes
Undo
Hi there,

Did you try to use the liscense to register the latest versions of Kutools? Since you cannot update the Kutools version after 2 years, please go to this post to download and install the versions you could use: https://www.extendoffice.com/forum/5-kutools-for-excel/816-previous-versions-of-kutools-for-excel.html

To upgrade to new versions, please purchase a new liscence.

If you have any problems, please contact me. :)

Amanda
0
Votes
Undo
Worked! Hadn't realized you launched a new version in december. Good work :p

Thanks a lot
  • Page :
  • 1
There are no replies made for this post yet.