Can you please be more specific about your operation?
We welcome all questions, feedback and bug reports. If you're having an issue, we usually need the following information:
A brief description of the issue and how it can be replicated (if applicable).
Your Operating system (Windows 8, Windows 7, etc) and the version information of your Microsoft Office.
Screenshots that illustrate the problem - How do I take a screenshot? http://www.take-a-screenshot.org